In designing Uber’s Partner Support Center located in the historic Falchi Building in Long Island City, Spector Group approached the project with service in mind. The layout provides a welcoming and interactive concierge service for drivers and their everyday needs including orientation classes, app training, cell phone support, as well as a wide variety of additional tools potential drivers may need to begin driving with Uber.
Upon entry, Drivers are greeted by a large café where they can help themselves to a cup of coffee and rest their feet while they wait in one of the many lounge and break-out spaces. The main design element features a reclaimed wood and metal intercommunicating stair that provides a visual connection between the open plan training environment and the employee area above. Uber’s brand is carried throughout with an industrial palette and bold, geometric graphics that celebrate New York City landmarks.